Dear Julie and all at In Italy,
First of all, hope your holidays were joyful, we wish you much health and prosperity for the new year!
Our trip to Italy can be described in one word: "FANTASTIC". Borgo del Chianti was wonderful. What a beautiful and serene place! Our special thanks go to Veronica at Borgo del Chianti, if not for her and her knowledge of the area we would have never made it home or much less discovered all of the wonders of Tuscany. (We got lost a lot and she was a true lifesaver!) One place we strongly recommend is Il Toscano in Mercatale, the food is marvelous and the staff and service is A1. Thanks to Veronica's recommendation we spent a lot of time there. The accommodations at the villa were very comfortable although the rooms were quite warm, the scenery compensated for the heat!
Our stay in Lerici was totally amazing. (My husband has a strong desire to retire there!) Lerici Seaside Hotel was very comfortable and the view from the room was beyond our expectations. WOW! My husband would wake up early in the morning just to take pictures of the view! The staff were very professional but also made us feel very much at home. We have repeatedly recommended this hotel and In Italy to all of our friends and family traveling to this area. The only complaint, we should have stayed more time here! (I guess there's always this year?)
Our most sincere thanks to you for your professional services and suggestions and most of all for making our first trip to Italy an unforgettable travel experience.
Gilda and Joaquin O.
The trip was fantastic! Borgo del Chianti was beautiful and more than we expected. The directions you supplied were easily followed and we didn't get lost. The staff at Borgo del Chianti were more than helpful, giving us detailed maps and ideas about places to visit. The facilities were immaculate, up-to-date, and everyone was extremely friendly. Having a restaurant available was very nice at the end of a long day of sightseeing.
I guess I missed this, but we didn't realize that you needed advance reservations to visit wineries. Borgo del Chianti was nice enough to make reservations for us at two wineries – at the last minute! I would recommend doing the wine dinner at Castello Verrazanno (reservations required).
I would definitely stay here again!
We had a great time and all the arrangements we made with you guys went perfect. In Tuscany, the Borgo Del Chianti was just a perfect way to end our trip. It allowed us to travel to Siena and Florence easily and relax by the pool and explore the countryside in our car. As always we got lost on the back roads and got to meet a lot of the locals. Everyone was just great, friendly and we had a blast.
Thanks for all your help in setting up our trip. I have told everyone about your site.
We're back from our vacation and wanted to thank you again for including Borgo del Chianti on your list.
This was by far the best part of our visit in Italy. The hotel accommodations and staff were wonderful, our visit to the Antinori winery was a great load of fun, and of course, their restaurant meals and wines were some of the best we had on our trip. We can't wait to have a chance to come back to Italy's countryside.
We are considering this very same location, but we are also confident that if we choose another area for our next visit, it will be just as wonderful. Keep up the great work in your selections of hotels.
Elina and Adam N.
We did, indeed, have a marvelous trip to Italy, and I have notes that I will share with you.
On the second part of our trip, you helped us a lot. We picked up our car in Florence, which was very close to the train station as you had promised. The staff were very helpful in giving us directions to get out of Florence, and off we went. You had booked us at the beautiful Borgo del Chianti, which is an amazing property, and someplace we would stay at again. The directions you provided were spot on and took us through the amazing Tuscan countryside. We were captivated immediately.
Upon arriving at the Borgo del Chianti, a little ahead of schedule, we were delighted to find that our room was ready, so we were able to go and settle in immediately. Unfortunately, we had missed lunch, but the villa staff and restaurant staff were incredibly kind and gave us our favorite kind of lunch -- a meat and cheese platter, which also included fruits, panzanella and wine. Delicious!
The first night, unfortunately, was marred by an Irish family celebrating a wedding, who chose to celebrate until 4 AM, right under our window. However, the next day, the manager removed the first night's charge from our bill, which was an incredibly pleasant surprise. The rest of the stay proved uneventful, and was made absolutely wonderful by the staff.
We began our excursions the next day and enjoyed every bit of our wanderings. Veronica, at the Borgo del Chianti, was a terrific help in getting our vouchers for the Uffizi and the Accademia. Although the reservations had been made in advance, the vouchers hadn't been sent, but she was able to call and get everything squared away for us, with absolutely no fuss.
In addition, I sang InItaly.com's praises to every English speaker that I saw, which were many. One woman from Australia with whom we chatted wrote down the website and decided to try to use your services for some of her other activities, as she had a longer stay in Italy than we did. Should we be so lucky as to return to Italy, I will not hesitate to make use of your services again, nor will I have any trouble recommending your services. In fact, my boss, who will be going to Italy later this month, has already been told about your fabulous help, website and suggestions.
Now if you could only have done something about the weather.... SMILE!
It was absolutely blissful. Words cannot even express how wonderful. The staff made our stay very wonderful and made this place a home away from home. Thank you for your excellent customer service.
This was such a beautiful relaxing place. We enjoyed ourselves completely and hated to leave, we will definitely return. Thank you for a wonderful time.
Very lovely, clean accommodation, in a serene peaceful setting. We had a wonderful stay and will recommend it to friends.
Garcia, Alex and Tatiana
Simply beautiful, best place to recharge your batteries after a hard business year.
Sonya and Patrick P.
Many thanks for a wonderful stay. The restaurant was wonderful and the room and views are beyond compare. We look forward to returning very soon.
Colin & Amanda F.