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Back to Milan Airport Hotel
Dear In Italy,
Thank you for handling the recommendation and reservation for Milan Airport Hotel. With a 10 a.m. flight and a stop at duty-free, we didn't want to chance a late arrival at the airport. The hotel had its own shuttle bus that went directly to the airport without stops elsewhere as so often happens in the States. Staff were courteous and all was in order when we arrived. Would recommend if price is not a factor. We agree with others that it is not an Italian experience, but as part of the travel experience it was low stress.
Thanks
Marilyn
Thank You INITALY. You are always my first source of info for my trips to Italy. Great site.
The Skull Chapel in Milan was more interesting than I thought it would be. I enjoyed the time at the Galleria and Duomo there very much also. Thank you for the link to the Last Supper site to get tickets. Interesting process but it worked.
Driving through the Po Valley down to Cinque Terre was amazing. Several stops at open air markets in small towns to buy cheese and salumi and fruit and bread and wine and stuff to picnic with. Cinque Terre ranks right up there with the Amalfi Coast. Best coast in the world. Walk the Via del Amore! Stroll the streets of all 5 towns. Eat and drink and sunbath on the beaches and enjoy the sunsets. Fabulous. Best three days of a marvelous trip. The murals by Olga Macaluso (no relation) are wonderful depictions of the work over 1000's of years to create the steps and stairs and paths and vineyards and orchards and marinas and towns. Amazing effort by a hearty people. Great local wine and olive oil that is different from rest of Italy.
Milan Airport Hotel was a great find via your site for transition nights at beginning or end of stay when flying in and/or out of Milan. Again, thank you to INITALY for the great help you are and have been for my first 5 visits to Italy.
Rich M.
Dear In Italy,
Sorry, it took me this long to answer you but, yes, we did have a great time. Your directions and tips were excellent. We loved both hotels Ca D'Oro/Venice and Milan Airport Hotel. We found the hotel in Malpensa fairly easily with your directions. Very comfortable and, as you had said, the restaurant was surprisingly good -
Ours was a short trip and we had no time to try your other suggestions but we hope to return and certainly will use your svcs. again.
Thank You,
Alicia H.
Dear Italy On Line,
Through your website, my daughter and I booked a room at the Milan Airport Hotel. We only spent one night there (we flew back to US the next day) but we were both impressed and very satisfied with the hotel, our room, the services offered, and the friendly front office personnel. We would highly recommend this hotel. We used the hotel-provided shuttle service to both get to the hotel from Malpensa and to get to the airport from the hotel. Both times, it was efficient, prompt and reliable.
We also ate dinner in the hotel restaurant, and while it was a bit overpriced, the food and service were very good and it was very convenient.
Thank you for helping us with this reservation.
Mary B.
Dear In Italy,
Italy , as usual, is one of the most incredible places in the world. This trip we touched all the tourist attractions as my husband had never been to Italy, so no "hidden local treasures" this time around. Part of that was because we were on a cruise ship so we returned to it each night. For people who want an introduction to Italy during the summer months when it is crowded, a cruise is certainly a good option.
The Windsor Hotel was a decent hotel; the service was good. When we arrived, their air conditioning was under repair and the room was quite warm. We left immediately and when we returned several hours later, the room had cooled down a bit. Still wasn't great, though.
The Airport Hotel which is called the First Hotel and is identified that way on all the road signs was a good way to stay near the airport overnight to avoid a rush in the morning. The hotel has a shuttle bus that will take you to the airport. The down side is that it waits for people at the front of
the hotel for quite awhile so for those in a rush it can be frustrating. We had a rental car so we got up, went downstairs for a very nice breakfast, got in the car, returned it to Hertz and went upstairs to the terminal. Couldn't have been easier. I thought the hotel service was excellent. The dinner and breakfast were good, but the wait staff were overworked and a bit confused. Wrong plates were delivered to wrong tables and there was a bit of a wait. All in all, however, it was very convenient, clean and appreciated.
One last piece of information about the two terminals at Malpensa. Only Terminal One handles international flights. Terminal Two is charter flights and private planes. Everyone seems to know that so it shouldn't be difficult for international travelers.
Hope this helps.
Ellen K.
Dear In Italy,
We had a marvelous trip. Thanks for all your help. Milan Airport Hotel is very nice, especially for an airport hotel. Comfortable, pleasant, clean, helpful. They made catching a very early morning plane much less painful than we expected it to be.
Thanks again for all your help.
Barbara G.
Dear In Italy,
Thank you for following-up. The Milan Airport Hotel was great – very helpful and professional!
As far as treasures -- Sam Gimignano blew us away -- but you already have them on your site.
Thanks again,
Dana B.
Dear In Italy,
We had delightful stays both entering and leaving Italy. The staff members who picked us up, the servers in the cafe and the desk staff were just excellent. Of particular praise I would mention the shorter, bald bellman who picked us up on the afternoon of October 28 ... efficient, upbeat and he remembered us from our earlier stop. He made us feel welcome. On October 28 the safe in 412 did not work but that happens. I am still not sure if I received a 36.00 Euro credit for my second stay. I got it for the first stay according to my American Express record so we shall see. All in all a good stopover and I speak from experience having spent a hundred nights a year or more in hotels over the years as an international consultant. In addition, our daughter is a travel writer/publisher with her own top ranked web site so we look at things with a critical eye. You pass with high marks.
We would recommend you, as we did, and will use you in the future. Thank you.
Dear In Italy,
We are back from our trip to Italy and I wanted to give you some feedback since you were enormously helpful in planning it all.
Our hotel in Milan (Hotel First) the last night was way over priced in every respect. We were staying there before leaving to return home from Milan. I can't believe there is not a better deal in Malpensa. The restaurant was so over-priced, but we were way too tired after traveling all day to get there to look into anything else. It's about an hour from Milan and then you have to go to the airport and then they pick you up-- all pretty confusing. Anyway, that was our only disappointment.
Again, thank you for all your help. I hope this feedback is useful.
Linda N.
Hi Julie,
Thank you very much for the follow-up! Yes, we did have a fascinating, relaxing and exciting trip. In fact, my husband and I now have a new goal in life: we're trying to figure out how to do THAT all the time, without this silly work thing in between. I'll let you know how it goes :-)
Milan Airport Hotel was okay. The thing that bugged me and gave me a not-so-great impression of the hotel (because it really was better than I'm probably suggesting), was the airport shuttle service. The hotel is five minutes from the airport and they run their shuttle once per hour. We waited 45 minutes at the airport for them to pick us up (and we did call when we landed), then they gave us limited options for booking the shuttle on our return to the airport the next morning. We ended up hanging around the airport for two hours, when we really could have slept in. We thought the restaurant was outrageously expensive for what you got. I guess they have a captive audience, though.
Thank you very much for all of your help in planning our trip. It went very smoothly and the properties we stayed in were lovely. I've already recommended your services to friends and will definitely use you again for our next trip to Italy. Grazie and arrivaderci!
Patricia and Jeff L.
Dear In Italy,
Milan Airport Hotel was convenient since we had a 7:20AM flight the next morning, but not our "cup of tea". Very Americanized- some may like that. We ate at the restaurant, but it was ultra modern and the food was not very good for the price. To be fair, we spent our second week in a very small village in northwest Tuscany immersed in "real" Italian life as our host put it, so coming back to a residential Milan neighborhood where it appeared the local neighborhood establishments may have had some bad experiences with American travelers made our last day less than enjoyable.
The rooms were very neat and clean and the bathrooms were modern so if all you need is a place to rest before traveling the next morning, it's ok. We would probably make different arrangements next time.
Flying into Malpensa was great, although our Italian friends told us there had been some scandals last year of missing items from suitcases, but we had no problems whatsoever and would do it again.
Brenda & Rich G.
Dear In Italy,
It was fine, and we ended up staying again on the last night prior to flying back in the morning. It was raining very hard on that Sunday night so didn't venture out, and had dinner at the hotel. Although it was a very no frills atmosphere we had a very good meal. We enjoyed talking to the bartender in the lounge over a sambuca later. He will be running the marathon in Boston and my husband is a doctor on the finish line.
Anne M.
Julie,
Our stay at the Milan Airport Hotel in mid Sept 03 was very nice. The hotel is located just down the road from the airport, close but also quiet and off to the side. Their shuttle service was first rate, room was efficient and well appointed. Breakfast in the lower lever (which is included in your room rate) is very well done and equally efficient. I would recommend this hotel to anyone going in or out of Malpensa Airport needing to stay in the area.
Tim P.
The hotel was nice and very conveniently located right by the airport.
One note about the restaurant you recommended near the hotel. The front desk had not heard of it and did not know how to get there. They gave us a very poor map that showed only the general area where the town might be. The restaurant was EXTREMELY difficult to find (we asked for directions 3 times) and is in a TINY town that is on virtually no signs. Once we got there we found that none of restaurant employees spoke any English and were not able to "help us choose" dishes as your recommendation suggested. I certainly don't mind that no one spoke English, I just wanted to let you know for your future recommendation We had a translation book that helped us and a very friendly fellow diner translated much of the menu for us. It ended up being quite a lovely evening but it was not at all as your recommendation described. I just thought you might want to know that for future reference.
Thank you again for your assistance with our hotel reservation.
Rebecca S.
Ms. Scheible:
For our one night stay on 29 September, we sincerely enjoyed it. Very clean and comfortable room and bed. Good shower. Good climate control. Very adequate. Excellent drinks from the lobby bar and wonderful dinner in your "subterranean", restaurant. We'll do it again as the opportunity may arise.
Coleman and Shirley H.
What can you say? It is what it is--an airport hotel, soulless and totally lacking in charm but convenient beyond words if you have a 6 a.m. flight out of Malpensa. Would use again in similar circumstances but not if my flight left so much as 2 hours later. Valdis
Our trip to Lake Como & Venice was wonderful. We look forward to our trip to Umbria next summer. We spent our 1st & last nights at the Milan Airport Hotel (as did several of my friends when I recommended it) & found it to be an excellent choice. My only suggestion is that you make people aware of the excellent restaurant right next door. I was not impressed with the hotel's restaurant & they were not helpful when asking about others. They just kept pushing their own. So we decided to take a walk & found this beautiful restaurant right next door! The food & service were very good, although they have limited English. Thanks for your help.
Linda C.
Julie:
Thanks for the message and the follow-up. Our trip was great and the Milan Airport Hotel was terrific. Very nice staff, delicious breakfast and dinner, cool lounge for a drink, and very comfortable (and stylish) rooms. The location by the airport can't be beat. Thanks for your help and we look forward to working with you again on our next trip to Italy.
Ciao,
Anthony and Kem R.
Dear In Italy,
Perfect hotel for an early morning departure back home. 115v in the room, all the amenities you need. Great restaurant for dinner.
Thanks,
Rick S.
Dear Julie,
The hotel was great and the shuttle was prompt. All of the hotel employees were friendly and helpful. Our dinner at the hotel was better than we thought "hotel food" would be. Overall I would rate it near the very top. Thanks for your help.
P.S. The directions were really good.
Again, thanks.
Jane N.
Dear In Italy,
The Milan property was perfect. It really is the closest to the airport...so GREAT for anyone with an early flight. You most definitely will be hearing from me when I return to Italy!!!
Thank you again for all your assistance and patience while we made our decisions.
Ciao
Carol L.
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